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Crown Verity

Crown Verity

Crown Verity Inc. Limited Warranty Terms & Conditions



This warranty covers products manufactured by Crown Verity Inc. and defects in material and workmanship under normal use, and applies only to the original purchaser providing that:

  • The equipment has not been accidentally or intentionally damaged, altered or misused;
  • The equipment is properly installed, adjusted, operated and maintained in accordance with National and local codes, and in accordance with the installation instructions provided with the product;
  • The serial number rating plate affixed to the equipment has not been intentionally defaced or removed.



All products: One (1) Year limited parts and labour coverage. (Excluding Patio Heaters, 120 days, PARTS only and BM-60's, 1 year parts only.) Warranty period begins the date of dealer invoice to customer or ninety (90) days after shipment date from Crown Verity Inc.



This warranty covers on-site labour, parts and shipping of replacement parts within Canada and Contiguous United States; and reasonable travel time and travel expenses of the authorized service representative up to (100) miles, round trip and (2) hours travel time



Stainless steel cooking grates and gas burners, are warranted to the original purchaser for 10 years against rust through and burn through for gas grills purchased and shipped, January 1, 2003 or after.



  • Negligence or acts of God
  • Air and Gas adjustments
  • Light bulbs, batteries and other wearable items
  • Door adjustments and or lid adjustments
  • Fuses
  • Tightening of screws of fasteners
  • Adjustments and/or cleaning of main burners, pilot burners, or orifices
  • Alteration, misuse or improper installation
  • Normal discolouration of materials
  • Ordinary wear and tear
  • Damage caused by insects within the burner tubes
  • Failures caused by erratic voltages or gas supplies
  • Unauthorized repair by anyone other than a Factory Authorized Service Center
  • Damage in shipment
  • Accessories – brushes, spatulas, cylinders, etc.
  • Freight- other than ground UPS charges within Canada and Contiguous United States.



Proper installation and testing of all new equipment – per appropriate installation codes is not the responsibility of the manufacturer.



Crown Verity Inc. genuine factory OEM parts receive a (90) day materials warranty effective from the date of installation.


This Warranty is in lieu of all other warranties, expressed or implied, and all other obligations or liabilities on the manufacturer’s part. Crown Verity Inc. shall in no event be liable for any special, indirect or consequential damages, or in any event for damages in excess of the purchase price of the unit. The repair or replacement of proven defective parts shall constitute a fulfillment of all obligations under the terms of this warranty.

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